Contact: Blood Stocks Management Scheme

The Blood Stocks Management Scheme (BSMS) relies on regular communication between the participants and us.

So we've made it easy for you to get in touch with one of the staff members directly.

Contact us

You can get in contact with the BSMS team using the following details.

Tel: 01865 381019

Matthew Bend

BSMS Manager

I joined NHSBT in January 2019, following 20+ years as a Biomedical Scientist working in Haematology and Transfusion Laboratories around the UK, with over a decade working exclusively in Transfusion and most recently as Transfusion Laboratory Manager.

My current role is as BSMS Manager. I have overall responsibility and management of the BSMS team and collectively we aim to collect data, analyse, and provide information and support for all hospital transfusion staff or blood services in monitoring blood component usage and wastage within the health service. The aim is to continue to progress the work of the BSMS in raising the profile of inventory management best practice, highlighting examples of good practice and working with hospitals to optimise the supply chain ensuring the wider NHS has the “right blood, in the right place, at the right time”. My personal aim is to ensure that BSMS continues to offer valuable stock management insights and provide data to both the UK blood services and Hospitals to influence appropriate use of blood components. The BSMS team work with both Patient Blood Management and Hospital Customer Service Managers within NHSBT to support hospital colleagues.


Tel: 07711 447015

Jill Caulfield

BSMS Lead Specialist

I joined the BSMS team, taking up a role of Lead Specialist, from April 2021. I qualified as a Biomedical Scientist in 2000, working at the Queen Elizabeth Hospital in Gateshead, later becoming Transfusion senior and then Technical Manager to 3 NHS hospital laboratories in the North East of England. I completed the IBMS Higher Specialist Diploma in Transfusion Science in 2013, winning the R.J Lavington prize and was invited onto the IBMS Transfusion Specialist Advisory Panel, where I now act as Chief Examiner for this qualification.

I am hoping to bring both my experience and knowledge of hospital blood stocks to this scheme, along with my enthusiasm for Transfusion, to become part of this evolving team, who have been doing an incredible job highlighting the importance of this precious lifegiving product.


Sophie Staples

BSMS Lead Specialist

I qualified as a Biomedical Scientist and have worked in several UK hospital Haematology and Transfusion laboratories before completing the Clinical Scientist qualification with an MSc in Haematology and Transfusion. Prior to joining the BSMS team in April 2020, I was the Development Lead for the Blood Safety and Conservation Team at Oxford University Hospitals and have published several papers about the benefits of electronic transfusion systems.

I bring to the team my experience of working closely with the blood bank, clinical teams and the blood supply chain using a wide variety of data as evidence to optimise blood management. I think it is important for the BSMS to evolve to meet the needs of our users to provide evidence for improving blood management practices and to share this success with others.


Tel: 07384 903112

Matthew Sharp

BSMS Data Analyst

I joined NHSBT from Carillion Energy Services (where I was head of the Energy Grants reporting team) in 2012. I joined BSMS from the Central Planning Team and currently split my time between BSMS and the Vendor Managed Inventory (VMI) project. I am responsible for reporting and data analysis of BSMS and Customer Services data.


Tel: 0191 203 6637

Mob: 07385 387947

Ilyaas Guure

BSMS Data Analyst

I joined the BSMS team in April 2021, I am responsible for the extraction and utilisation of blood stocks data, building interactive reports and dashboards to streamline the decision-making process and provide insight fast. Skilled in relational database development specially T-SQL and fluent in variety of data visualisation tools such as Power BI and Tableau. With previous experience in the allocation of resources, such as using automated systems to control resources and identifying further development to meet the needs of the users and the organisation.


Tel: 07385387734

Ashley Tardivo

BSMS Team Admin Support, Customer Services Support Co-ordinator

I joined NHSBT in February 2012 as a Healthcare Technical Officer (HTO) at NHS Blood & Transplant Filton, working my way up to Rotational HHTO - multi-skilled working between hospital services and manufacturing providing additional staffing support when needed and manufacturing a variety of specialist blood products. Validating and checking a variety of blood products (red blood cells, fresh frozen plasma, cryoprecipitate, apheresis platelets and pooled platelets), affixing ABO labels correctly to the right packs, checking blood packs and lines for manufacturing errors, processing blood product orders and issuing out to hospitals.

My role is working as Customer Services Support Co-ordinator as part of Customer Service team by providing administrative support to BSMS team, national groups and meetings ensuring that papers are circulated in a timely manner; minutes of meetings are recorded accurately and distributed identifying appropriate actions to be followed up.

I can help scheme users with updating hospital information such as ideal stock level, stock movements and all account updates. Contact me for any general queries and I will direct you to the most appropriate member of the team for a response.


Tel: 07385 387633